- Minimal image resolution is 1920x1080px (no worries, we will boost it.)
- The file size upload limit on our website is 100 mb
- Our website supports uploading most image formats. If your image exceeds the file upload limit or is in another format, please contact us in the online chat window in the lower right corner or contact us at ethanling12138@gmail.com and provide the original file. We can process any file format
- Measure your desk when deciding on the pad size to make sure it fits your battle station
- Use the cropping tool on our website to crop the image to fit the product, if you don't like how the image is cropped send it to the chat window on the bottom right or to ethanling12138@gmail.com and tell us what size you want and we will give you options on how to make it work
- When designing your mousepad or deskmat, remember that there's an extra 10mm space around the edges that might be cut off or covered by stitching during production. To ensure important design elements like logos or text aren't lost or distorted, keep them away from the edges
- If you have any needs, please contact us in the online chat window in the lower right corner
Color management
As you know every computer monitor is unique, has its own color settings straight out of the box, and when you go from the monitor which operates in RGB and is capable of showing millions of colors, to printing on a physical substrate (CMYK) the visible spectrum of colors slightly narrows. Specifically, the extremely saturated colors or so-called 'neon' or 'fluorescent' colors will appear more muted in print, because the printer RIP software will pick the closest CMYK matches.
Setting your ICC profile to Adobe RGB (1998) will greatly minimize any potential color discrepancy. We use a color-calibrated designer monitor to control the input and output colors on our deskpads.